The Retail Integration Dilemma””

For any OEM managers tasked with integrating their dealers’ systems, we recommend getting a copy of the Woods & Seaton “Briefing No. 11” and “Update to Briefing No. 11”. Mike Seaton has been a fixture in the automotive retail systems world for many years providing information, analysis and commentary—often highly amusing. In these recent Briefings, Mike provides a clear and concise description of an automotive retail systems integration dilemma facing global automakers today.

Announcing New Motive Integrator Apps

Today we’re announcing a significant enhancement in functionality to Motive Integrator. New Dealer Roll-out Management Apps have been added for our automaker clients to complement the functionality already available in the Motive Integrator Dealer Suite. These apps provide automakers a consistent, structured and streamlined set of tools for use during the launch of new software, interfaces or programs to their dealer networks.

Motive Integrator makes integration projects easier

We’ve been working for the past 5 years to expand the functionality in Motive Integrator and refine our processes for Dealer System Certification. Feedback from the DSPs we work with on behalf of our OEM clients is invaluable and we take all comments, suggestions, even criticisms seriously. We want to know what works, what we can improve and what users of Motive Integrator like or don’t like. Our feeling is that the better we can make our tools and processes, the faster DSPs can complete new integrations and roll them out to dealers.

A Volkswagen View on Motive Retail

We have been working with Motive Retail for the past few years. Over this period of time Motive has routinely improved and added to the functionality of the Motive Integrator portal, refined their processes and expanded their service offerings. We have been a beneficiary of Motive’s investments in their business and their commitment to excellence in dealer systems integration.