Daimler selects Motive Retail to execute on its new global DMS retail integration strategy
Beginning a little more than a year ago Daimler AG embarked on a journey to reassess their strategy for dealer integration.
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The Integrated Dealership is Here!
Most automakers offer their dealers at least a limited set of interfaces for integration of the DMS with OEM systems to simplify routine activities like parts ordering and financial statement submission. A few OEMs provide a broader set of higher value integration points that are producing big improvements in dealership operations. Motive Retail is honored to have been entrusted with the job of putting these interfaces to work for several OEMs. These OEMs are enabling big operational improvements for their dealers. But dealers have still been hampered by the inability of the systems within the dealership to effectively, reliably and securely interact with each other.
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Announcing New Motive Integrator Apps
Today we’re announcing a significant enhancement in functionality to Motive Integrator. New Dealer Roll-out Management Apps have been added for our automaker clients to complement the functionality already available in the Motive Integrator Dealer Suite. These apps provide automakers a consistent, structured and streamlined set of tools for use during the launch of new software, interfaces or programs to their dealer networks.
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Motive Integrator makes integration projects easier
We’ve been working for the past 5 years to expand the functionality in Motive Integrator and refine our processes for Dealer System Certification. Feedback from the DSPs we work with on behalf of our OEM clients is invaluable and we take all comments, suggestions, even criticisms seriously. We want to know what works, what we can improve and what users of Motive Integrator like or don’t like. Our feeling is that the better we can make our tools and processes, the faster DSPs can complete new integrations and roll them out to dealers.
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A Better Way
Over 13 years at Jaguar Land Rover I’ve been personally involved in dealer systems integration and have pretty deep expertise in this area through hands on experience. I’ve been responsible for a number of projects and have the scars to show for it.
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