Industry Insights

As dramatic disruption comes to automotive showrooms, proactive dealers can benefit greatly.  This is the title of a new report published by McKinsey & Company and definitely worth the read.  There is no question our market is changing yet dealers are some of the most creative and committed entrepreneurs around.  I’m confident they can adapt. Read on…  

Automotive & The Amazon Effect”: Ride The Wave or Get Buried”

Surviving the Tsunami

In previous posts, we’ve covered some of the challenges that automotive is facing. These included; changing consumer tsunami175.pngexpectations, the need for better data to improve operational efficiencies and to enhance the consumer experience, as well as changes regarding the connected car/mobility paradigm shift.

To be sure, the industry …

Is DMS Losing Its Meaning?


Ask almost anyone concerned with the business side of automotive retail and they will recognize the term DMS or Dealer Management System. The DMS model can trace its ancestry back to the earliest car dealerships, long before software based systems arrived.

As the name implies, a DMS was designed to help dealers manage their dealerships. The first systems were focused on managing the basic aspects of a dealership: accounting, inventory and possibly service. This allowed the dealer to manage their business, and handle basic accounting and reporting. In the U.S., the DMS software landscape was quickly dominated by a couple of large players and many OEMs focused their integration efforts on these systems. Initially, few could argue that this made sense from a business and technology standpoint. Several trends have now come into play that have many within the industry questioning if this focus is still necessary or even desirable.

Striving for Continuous Improvement

We’ve published several articles in this blog about expanding the functionality in Motive Integrator, refining our processes for Dealer System Certification, and even Self Certification. Our organization has made huge strides toward providing Subscribers and Publishers with the tools needed to effectively implement and test integrations.