NADA 2020 – See you there!

We are looking forward to seeing old friends and new acquaintances this week at the NADA show in Las Vegas. Every year, the convergence of so many parties in automotive provides a unique opportunity to build holistic perspectives on how changes in industry are driving the offerings that support automotive.  With ever-diversifying car buying personas and car buying methods, one…

Tapping into Automotive Telematics Data

In an economy where data is an increasingly valuable commodity, questions over data ownership rights continue to find an audience in economic, political, legal and even technical debates.  In the 2019 Auto Care Legislative Summit in September, a bill was further discussed that is advocating for increased consumer and independent garage facilities rights to telematically transmitted vehicle diagnostic and repair…

Bring on the Automotive CRM Shift!

I came across this article written by Todd Smith President and CEO of 360Converge, Inc. “7 Seismic Shifts Coming to Automotive CRM,” a few days ago.  The title speaks for itself as to what the article is about, but what really caught my attention and what I hope becomes a reality are three things:   Enhanced Lead Data and the…

Use STAR BODs? Read On


Another Reason To Be A Part Of STAR

In December, the Standards for Automotive Retail Technology (STAR) star_logo_cropped_v2.pngannounced that they would soon be adding an exciting new benefit for their members. Well, this new benefit is now available. STAR has given members complimentary access to XDesign™, which was developed by STAR member Motive Retail.

What is XDesign™? …

Connected Car? Not So Fast


More Than A Smartphone

The connected car has been called a “smartphone” on wheels. Unfortunately, that phrase became outdated almost before it wasconnected_car_slow_175.png invented. While the initial vision may have been for a better way to integrate our electronic devices with our vehicles, technology has rapidly pushed way beyond that.

Current and projected features associated with the connected car now include …