Bring on the Automotive CRM Shift!

I came across this article written by Todd Smith President and CEO of 360Converge, Inc. “7 Seismic Shifts Coming to Automotive CRM,” a few days ago.  The title speaks for itself as to what the article is about, but what really caught my attention and what I hope becomes a reality are three things:   Enhanced Lead Data and the potential that a STAR format can be…

Industry Insights

As dramatic disruption comes to automotive showrooms, proactive dealers can benefit greatly.  This is the title of a new report published by McKinsey & Company and definitely worth the read.  There is no question our market is changing yet dealers are some of the most creative and committed entrepreneurs around.  I’m confident they can adapt. Read on… https://www.mckinsey.com/industries/automotive-and-assembly/our-insights/as-dramatic-disruption-comes-to-automotive-showrooms-proactive-dealers-can-benefit-greatly  

Proving Success Solving Complex Problems

Arguably, there might not be a more powerful value proposition than being able to illustrate successful use-cases of current clients who entrust in your products and services to help them solve their complex problems. Recently Jaguar Land Rover North America (JLRNA) engaged Motive Retail to help them pave a path for certifying more DSP partners to quickly and easily integrate…

Challenge, Opportunity…or both?

Depending on who you talk to, the average dealership in North America uses anywhere from 14 to 18 software systems to run its business.  Some suggest this is 3x as many as just a few years ago. Others suggest that as more and more of the car buying experience moves online, this only gets even more complex. Perhaps Dealer Systems…